Hotels
Win the guest before the booking site does.
City and business hotels compete with listing platforms for the same traveller. We strengthen the direct path: visibility, a website that sells the stay, and enquiries answered fast.
This is usTODO Growth · Hospitality Growth
We Help Hospitality Businesses Attract, Convert and Serve More Guests.
Growth, commercialisation and digital transformation for hospitality: marketing, websites, virtual tours, WhatsApp and guest service, built by one team as one guest journey.
- 01 · DiscoverContent & social ads
- 02 · ExploreWebsite & 360° tours
- 03 · EnquireWhatsApp, answered fast
- 04 · BookA clear path to book direct
01 · Missed arrivals
Every empty room was almost booked.
Guests are rarely lost at the door. They drift away online, one gap at a time.
- DiscoveryFound someone else first
- ExplorationCouldn't picture the stay
- EnquiryWaited too long for a reply
- BookingGave up on a hard booking
- Before arrivalUnsure what to expect
Same interest. Fewer gaps. More rooms filled.
Guests fall for a place long before they arrive.
We make sure they can see it, ask about it and book it.
01 · Discover
Be the place they find first.
On Instagram, on Google, in a friend's story: with photos that make them stop.
02 · Explore
Show the room, not just the lobby.
A website and a virtual tour that answer "what's it really like?" before they ask.
03 · Enquire
Answer at 23:41.
On WhatsApp, quickly, with every booking request passed to your team.
04 · Book
Make yes the easy part.
One clear path from "interested" to "confirmed", on any phone.
05 · Experience
Serve the stay, not just the room.
Menus, guest information and answers your whole team can give the same way.
06 · Return
Turn checkout into next season.
Reviews, follow-ups and reasons to come back, without extra work for your staff.
03 · What we do
One team for the whole journey.
Six services that work together, so no guest falls between suppliers.
Attract
Photography, video, social media, Meta advertising and Google, aimed at the travellers you actually want.
The right people find you, and like what they see.
Convert
Fast, mobile-first hospitality websites with clear paths to book, linked to the booking engine you already use.
Visitors understand your value, and know what to do next.
360° tours of rooms and spaces, placed where guests decide: your website, listings and messages.
Guests book with confidence, not guesswork.
Enquiry journeys on the app your guests already use, routed to the right person on your team.
Fewer enquiries lost overnight.
Serve
Instant answers to common questions from information you approve. Bookings and anything sensitive go to your staff. Scoped per property.
Guests get answers at any hour; your team keeps control.
Digital menus, guest information, staff knowledge bases and follow-up automation, including Microsoft 365 workflows.
A smoother stay, and a reason to come back.
We don't replace your booking engine or property system. We make sure guests reach it.
04 · Selected work
Client stories, published with permission.
We publish client work only once each client approves it, with verified facts only.
Ask to see relevant workReserved
For approved hospitality client stories: photographs, what we delivered and verified results.
05 · Who it's for
Every kind of stay. Its own way to grow.
Resorts
Sell the whole stay, not only the room.
Guests compare experiences, dining and views from far away. We show the full resort with content and virtual tours, and turn long, detailed enquiries into bookings.
This is us
Lodges & retreats
A small team, every enquiry answered.
Lodges and guest houses often run on an owner's phone. We make enquiries easier to handle on WhatsApp and keep your content fresh without taking over your day.
This is us
Restaurants & venues
Make the atmosphere visible online.
The mood is the product, and it rarely shows in a listing. We capture it in photography and video, get you found, and make reservations and event enquiries simple.
This is us
Farm stays & destinations
Show the experience to guests deciding from abroad.
When the place is the reason to travel, guests need to feel it before they commit. We tell the story of the landscape, the stay and the people behind it.
This is usTour operator, event space or something else? Tell us about it
Four steps to a clear plan.
- 01
A conversation
About your property and your guests.
- 02
Find the gaps
Where in the journey guests drift away.
- 03
A clear scope
What we'll build, when, and the investment.
- 04
Build & improve
We launch it, then make it better together.
06 · Start here
Tell us about your property.
No pitch deck. A short conversation about where your guests drift away, and what we'd fix first.
Ask us on WhatsApp
or email richie@todo.rw